Ivana Sewart

Hello from EvantoDesk.

Just a quick update today. The first warmth of the year today is inspiring us here at EvantoDesk!

Signed in in 2 places.

You can now be signed into your desk on a mobile device and a desktop device. This will obviously make checking your inbox on the go much easier!

This weeks roll-out.

This week, our continued UI roll-out will include:

  • retaining applied filters to your inbox

  • retaining the page position in your ticket list

  • a ‘Next Ticket’ button on the ticket screen.

Planned roll-out is over-night Thursday.

More soon from our product blog as we continue to improve the world’s #1 most simple help desk software, bit by bit, day by day!

About the author: Ivana Sewart is the Head of Customer Service at EvantoDesk.com (simple help desk software for small and medium sized businesses). Ivana is passionate about perfecting the customer experience.